When buying goods from overseas suppliers, many companies focus heavily on product pricing. A supplier offers a lower unit price, the quotation looks attractive, and the deal moves forward. But once the shipment starts, unexpected costs can appear: additional freight charges, destination fees, customs issues, or delays caused by unclear responsibilities.
One of the reasons this happens is because the wrong Incoterm was selected. Incoterms determine who handles transportation, who pays for certain costs, when risk transfers, and how much control each party has over the shipment.
Choosing the right Incoterm is not simply a matter of picking the cheapest option. It depends on your business experience, shipping volume, cost expectations, and how much control you want over your supply chain.
This guide explains how to choose the right Incoterm for your shipment and compares the most commonly used options, including EXW, FOB, CIF, DAP and DDP.
Incoterms (International Commercial Terms) are internationally recognised trade rules published by the International Chamber of Commerce (ICC). They define the responsibilities between buyers and sellers in international transactions.
Incoterms clarify:
The current version is Incoterms 2020, which includes 11 trade terms covering different levels of buyer and seller responsibility. The most frequently used Incoterms in international freight are:
Many businesses focus only on the product price offered by suppliers. However, the total landed cost includes much more than the purchase price.
Your chosen Incoterm affects:
1. Total Shipping Cost
A cheaper product price under EXW may not always mean lower overall costs because buyers may need to arrange more logistics processes themselves.
2. Shipment Control
Some Incoterms allow buyers to select their own freight forwarder, shipping line, and transportation schedule.
3. Risk Management
Different Incoterms determine when responsibility transfers if cargo is damaged or delayed.
4. Customs Responsibility
Incorrect understanding of customs responsibilities may cause shipment delays or unexpected charges.
Choosing the best Incoterm for import depends on your business goals, shipping experience, and supply chain requirements.
There is no single “best” Incoterm for every business. The right choice depends on what you want to prioritise.
1. If You Want Lower Product Price: Choose EXW or FOB
(i) EXW (Ex Works)
Under EXW, the seller makes the goods available at their location, such as a factory or warehouse.
The buyer is responsible for:
Advantages of EXW:
✔ Lower supplier selling price
✔ Maximum control over logistics arrangements
✔ Suitable for experienced importers
Disadvantages:
✘ Buyer handles more responsibilities
✘ Requires logistics knowledge
✘ Export procedures may be complicated in some countries
EXW is usually suitable for companies with established logistics partners.
(ii) FOB (Free On Board)
FOB is one of the most commonly used Incoterms for sea freight. Under FOB, the seller is responsible until the goods are loaded onto the vessel at the export port.
The buyer controls:
Why many importers choose FOB:
✔ Better control over freight cost
✔ Ability to negotiate shipping rates
✔ Easier comparison between freight forwarders
For many experienced importers, FOB provides a good balance between cost control and supplier responsibility.
2. If You Want Supplier To Arrange Freight: Choose CIF or CFR
(i) CIF (Cost, Insurance and Freight)
Under CIF, the seller arranges:
The buyer receives the cargo at the destination port.
Advantages:
✔ Easier for new importers
✔ Supplier manages international transportation
✔ Less logistics arrangement required
Potential challenges:
✘ Buyer may have less control over freight costs
✘ Destination charges may still apply
✘ Supplier may choose their preferred shipping arrangement
(ii) CFR (Cost and Freight)
CFR is similar to CIF, but the seller does not provide cargo insurance.
The seller pays transportation costs until the destination port, while the buyer manages insurance.
CFR may be suitable for businesses that already have their own insurance arrangements.
3. If You Want Door-To-Door Delivery: Choose DAP or DDP
(i) DAP (Delivered At Place)
Under DAP, the seller arranges delivery to an agreed location.
The buyer handles:
DAP is commonly used when buyers want a simpler delivery process but still manage their own import compliance.
(ii) DDP (Delivered Duty Paid)
DDP provides the highest level of seller responsibility.
The seller handles:
Advantages:
✔ Simple buying experience
✔ Minimal logistics involvement
✔ Suitable for businesses without import experience
Challenges:
✘ Higher product price
✘ Less control over logistics costs
✘ Supplier may not fully understand local import requirements
| Incoterm | Seller Handles | Buyer Handles | Suitable For |
|---|---|---|---|
| EXW | Prepare goods at factory | Most logistics activities | Experienced importers |
| FOB | Export process and loading | Freight, import and delivery | Regular importers |
| CFR | Export and freight | Insurance and import | Buyers needing supplier freight |
| CIF | Export, freight and insurance | Import clearance | New importers |
| DAP | Delivery to location | Import duties and clearance | Door delivery |
| DDP | Almost all shipping responsibilities | Receiving goods | Buyers wanting convenience |
1. Choosing Based Only On Product Price
A cheaper supplier quotation does not always mean lower total cost.
Always calculate: Product Cost + Freight + Insurance + Customs + Local Charges = Total Landed Cost
2. Using CIF Without Understanding Destination Charges
Many importers assume CIF means everything is included. However, destination charges such as port handling, customs clearance, and local delivery may still apply.
3. Choosing EXW Without Logistics Experience
EXW gives buyers more control but also creates more responsibilities. Without a reliable freight forwarder, shipment delays may occur.
4. Not Confirming The Incoterms Version
Always specify the Incoterms year, such as: FOB Shanghai Port, Incoterms 2020. This avoids misunderstanding between buyers and sellers.
Choosing an Incoterm requires more than knowing the definitions. A suitable option depends on:
An experienced freight forwarder can help compare different shipping options and identify potential hidden costs before the shipment begins.
For businesses importing into Malaysia, having the right logistics partner can make a significant difference in controlling cost, reducing delays, and improving shipment visibility.
Not sure whether FOB, CIF, EXW, DAP or DDP is suitable for your shipment? Our logistics team can help review your shipping requirements and recommend an option based on your cargo, destination and business needs.
Contact Minelog today to discuss your international freight requirements and get a suitable shipping solution for your business.
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